If your purchase isn't quite right, you have 14 days from the date you received your order to exchange or return. Items must be returned to us unused with all labels still attached. Returns that do not meet our policy will be sent back to the customer.

All returns or cancellations should be requested at info@kbhavn.com before you send your purchase back to us. Please wait for your email confirmation for each return.

Unidentified items will be returned to the sender. Customers returning items repeatedly may be refused at our discretion.

Items must not have been used in any way, and must now show any signs of use. Items must be returned in their original packaging with all original accessories.

The customer shall pay for the return shipping costs and is responsible for the condition of the product after the customer has received the product and during the return shipping. The product shall be returned within 10 days from the date when Kbhavn Agency was notified of the return or exchange. The product shall be sent well packaged, in good condition and in its original box and/or packaging.

Return Address:
Kbhavn Group ApS
Skovgårdsvej 42
2920 Charlottenlund

Denmark
ATT: Kbhavn WebShop